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Our Policies

We'll explain our current business and ordering policies on this page.

Shipping and Handling

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

Direct Parcel Express (DPEX)
Truck Delivery
Van Delivery
Motorcycle Delivery

Cost of Delivery are included in our tag price within Metro Manila and Rizal.  Outside Metro Manila, subject to DPEX/LBC/DHL Rates.

Alkamax Delivery Van
For your free delivery... Call Us Now!


Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.
Any 5-Gals (Round/Slim) Sealed and not consume within 15 days, we will effect a free replacement.  Alkaline Water should be consume within 15 days from the production date to maintain the water freshness.

We also accept payment by local credit cards, paypal, bank transfer or wire.

Do you have any questions? Send us an e-mail at:

Alkamax Alkaline Water
Unit A, Bonoan Building Opp Ynares Center, Circumferential Road,
San Roque, Antipolo City, Rizal 1870 Philippines
Phone: (02) 9943258 / 9943291   Fax: (02) 6612808
Email: /

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Alkamax Alkaline Water Co. All rights reserved.